Please ensure you familiarise yourself with the below advice regarding coronavirus. We’ve also put together some frequently asked questions for you to download. To find out how we are supporting our clients, click here.
Guidance on Personal Protective Equipment (PPE)
- If you attend an establishment where there is no PPE available, you must report this to your branch immediately.
For further information on PPE in a care setting, please refer to Gov.uk
For further advice please refer to the NHS online
If people wish to check their symptoms, please refer them to the NHS 111 online tool
What is coronavirus? Find out more
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to severe pneumonia causing shortness of breath and breathing difficulties. Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.
How is coronavirus transmitted?
Coronaviruses are mainly transmitted by large respiratory droplets and direct or indirect contact with infected secretions. They have also been detected in blood, faeces and urine and, under certain circumstances, airborne transmission is thought to have occurred from respiratory secretions and faecal material.
What are the symptoms of coronavirus?
The main symptoms of coronavirus are:
- a new, persistent cough
- a high temperature
Call 111 if you think you might have coronavirus and keep your team informed.
If you or someone in your household has either of the above symptoms please follow the Governments isolation advice
General advice on what you can do to avoid catching or spreading infection
There’s currently no vaccine for coronavirus, but there are things you can do to help stop germs like coronavirus spreading:
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin straight away (catch it, bin it, kill it)
- Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.
- Try to avoid close contact with people who are unwell
- Do not touch your eyes, nose or mouth if your hands are not clean
Infection control when working in a healthcare setting
- Do not travel in your uniform, change at work
- Wash your uniform at 60c or above
- Ensure you familiarise yourself with local policies and procedures and any updates to these concerning coronavirus
- Ensure you adopt good hand-washing techniques with soap and water before and after all patient contact, if hands are soiled and after removal of protective clothing.
- Ensure you wear PPE (gloves and apron) in accordance with standard infection control policies and your training.
- Please practice trained standard precautions when handling any clinical waste.
If you’re planning to travel abroad please check the country by country travel advice on GOV.UK
Stay home if you or a member of your household are experiencing symptoms. Do not go to a GP surgery or hospital. Stay indoors and avoid close contact with other people, use the NHS online tool.
Businesses with quality Fast Response service enjoy enormous advantages over those that provide poor service. Fast Response comes from businesses or companies to address concerns, complaints, questions, queries, assistance, and guidance to customers. Its base is the relationship with the client, and it involves every member of the organization who has contact with it. Likewise, its primary purpose is to provide a solution to any situation that the user or client raise in a friendly, fast, and optimal way in a harmonious environment.
Bases of optimal Fast Response service
- Honesty – The client creates expectations based on what the worker presents.
- The communication: The clientele greatly appreciates the updated information about the status of their requests and the timely completion of different procedures. This is possible through phone, email, and physical offices.
- Quality of service – The customer dramatically influences the quality of a Fast Response It would be best if you had a clearer idea of how all your requests become a reality.
- Listening to the customer – Complaints, praise, or suggestions hold the keys to the general improvement of the business.
What is with offering quality Fast Response Service?
By providing excellent Fast Response service, your expectations of the business or company possibly become a reality. This results in a good impression, which you will share with your acquaintances. The positive comments made by the client or user about the attention received by the members of the company will serve value and, as a reference for other people who own a particular occasion, require a similar service.
Benefits of Fast Response service:
- Motivation fosters a pleasant work environment.The cordial treatment between client and any member of the company will serve as an example for others, and stimulate them to provide an excellent service.
- The fast Response also ensures improvement and reputation enhancement of a given company.
- Improvement of the position compared to the competition.
- A relationship of loyalty and loyalty exists between the client and the Fast Responseservice provider.
- It considerably improves the productivity of your assisting staff and business. Due to an inadequate response service, clients will express their dissatisfaction, and the procedures to solve the problems derived from it translates into a waste of time.
Tips on quality Fast Response service:
- Always respond to the primary measure before you start is to be careful about how many networks you create. Experts say that in addition to creating only those that your niche uses, it is also essential that you create only those that, in principle, you can answer and have constant activity.
- You are not responding means that you are ignoring. Responding primarily to criticism serves to demonstrate that you are open to debate and clarification. With Fast Response, it proves you are willing to listen, address the issues at once, and look forward to improving.
- In addition, your answers serve as a reference point for those who visit you for the first time. Your Fast Responsehelps them to know more about you and solve possible doubts that they also have and that you already answered to others. In addition to being a reference, it is useful and practical.
- In short, Fast Responseis a sign of interest in improving and caring about your clients. It is a great way to create an empathetic bond.
- If clients are angry, you have to apologize and give attractive alternatives that show your genuine interest in solving things and are 100% satisfied.
Always respond in a personalized way. Make contact from person to person. It is best that you answer as individualized as you can. Have a plan of action and a quick response in place.
As we get older, we need more attention and support at home. We need to carry out tasks, such as preparing food, personal hygiene, and other daily activities that are no longer so easy to do on our own. The same happens with people who are dependent on health reasons. The other issue is family members who try to put their efforts to care for the elderly and often have to abandon their jobs. This act causes a drop in earnings and leads to other complications. Nevertheless, we have a solution: Live-in care.
The importance of Live-In Care for the elderly
The importance of Live-In Care generates a feeling of well-being within the family environment of the person who requires help but also produces a better quality of life. Thus, the caregivers in Care Connections are well prepared and willing to cover all the demands and needs of the person under their care. They execute the tasks by applying the knowledge to their benefit. In addition, at the same time, highly capable staff is there to attend a patient’s medical and health guides, recipes, diets, and exercise.
Live-In Care: Frequently asked questions:
- Where to go to help the elderly or disabled?
When you trust Live-In Care services, it is for you to know that you are leaving your loved one in the hands of professionals. These are highly qualified caregivers with experience and feel a profound vocation for the work they do. It is a piece of mind for the relatives of the patients to have these professionals when they need it, regardless of whether it is day or night.
- What services does Live-In Care offer?
When hiring a Live-In Care service that is experienced and serious, you must consider that it has at least the following attentions:
- Availability and accompaniment mainly for medical appointments for an emergency, control in hospitals, clinics, and medical centers
- Personal hygiene for an elderly and a dependent person
- Support in mobility
- Medical services for those depending on others for medical treatment
- Strict control over medications for a timely cure
- Professional geriatric care
- Support with purchases and recipes
- Know when to opt for a comprehensive Live-In Care
When they are not limited to giving you the minimum required solutions, but instead go a little further, you are undoubtedly facing a more than complete service.
These complimentary services generate greater confidence: adaptation of spaces within the home, availability of a physical therapist, general cleaning, hairdressing, technical support, and manicures, among others.
What is Live-In Care at Care Connection?
Our professional caregivers have specialized training in geriatric care. Since the elderly need special requirements that a professional is aware. We take care of hygiene, adequate nutrition, physical activity, and hours of rest, and medication at the established time, all of which allow the elderly to adapt to a healthy routine. As caregivers, we offer support and dedication to your loved one with special care. We know professional care is vital so that their general well-being remains uncompromised at any time.
Our comprehensive Live-In Care service has the premise of covering all the needs that entail doing a truly professional job adapted to each person. On the other hand, not all of us have the same time requirements, and that is why having a flexible service available 24 hours a day, every day of the year, is essential. Therefore, you can opt for hourly external caregivers or Live-In Care caregivers depending on what you need for your family member. It is never too late! Call us today.
Personal care is the key to healthy aging. Those who are concerned can achieve it through hygiene and cleanliness for the young as well as the elderly. In addition, at Care Connections, we treat this subject with great affection, patience, and assertiveness. Thanks to the specialized staff and our personal care services and facilities.
The importance of personal cleanliness and hygiene at Care Connections
Hygiene is a basic need; that is, it must be satisfied so that the individual can achieve a complete state of bio-psycho-social well-being. One of the most critical personal care is available for those who are keen to acquire personal hygiene.
Definition of hygiene – It is a procedure used in the prevention and preservation of health and includes healthy life habits, such as diets, body postures, exercise, grooming.
Definition of personal hygiene – The hygienic lifestyle is essential for several reasons. Those who are aware of the benefits ensure to keep their health in good condition. It may lead to better well-being and a pleasant appearance, in addition to avoiding the presence of infections.
Aspects of personal care for the elderly
- Daily cleaning, bath times, skincare, cleaning ears, armpits
- Hair hygiene: daily attention to hair, hygiene, and appearance
- Oral hygiene: daily oral cleaning, regular dental check-ups, check-ups of ailments
- Hands and feet: specific care of nails and other areas of podiatry
- External appearance: clothing, scent, care of items such as glasses, hearing aids and mobility devices
The measures we take:
At Care Connections, we collaborate and help in the hygiene and personal care tasks of the elderly. Our goal is to maintain your state of physical and mental well-being. For this reason, each time a new resident arrives, we observe and value their psychological and physical, functional, level of tiredness or fatigue, hygiene and bathroom routines, etc. It helps us determine all the measures that nurses and assistants must take with each of them. Moreover, that older person may need help with physical, or cognitive:
- Valid older person: he/she is autonomous, he/she can go to the bathroom alone, clean himself, get dressed, etc.
- A semi-assisted older person needs help to go to the bathroom and to clean himself.
- Assisted elderly person: is in bed/chair/motor difficulties and needs all our help for all activities of daily life.
Carrying out hygiene and personal care of the elderly at home:
- We dedicate all the necessary time to them, and there is no doubt.
- We inform the user of the acts to carry out and maintain verbal communication during hygiene.
- The room temperature is always pleasant, and the light is soft.
- We prepare in advance all the elements to use.
- To respect their privacy, we do not leave the user wholly exposed and avoid the presence of people who do not collaborate in hygiene.
- At first, we help to carry out the tasks of bathing, cleaning, and progressively we involve them, thus developing their independence within the possibilities of each one.
- We value and analyze the real difficulties that prevent self-care, propose alternatives, and collaborate.
- In addition, we help them incorporate grooming habits into their daily lives: use of handkerchiefs, frequent hand washing, wear minimal hygiene equipment, take care of their appearance, etc.
At Care Connections, we need to establish the activities that each individual can carry out by himself or herself to maintain adequate hygiene. Thus, it will be the nursing staff and assistants’ responsibility to determine if a person needs help in their cleanliness or hygiene.
Elders are often faced with the harsh reality of loneliness and loss in their advanced years due to fewer social resources and insufficient social support. Lack of social support from isolation is known to have been associated with risks of depression and other mental health problems. Elders are a legacy for any community, and there are many benefits of social support for the maintenance of psychological well-being.
Depression is known to create the most considerable negative consequences in health when compared with other chronic diseases. Disability and depression are directly related to the speed of the downward spiral for disabled, elderly adults. Many studies have shown that poor social care increases the risk of physical ailments and mortality among elders. However, social support can play a significant role in reducing the issues mentioned above and provide a healthy environment in years when its most urgently required. With age, social support falls apart due to several reasons, and here’s why it’s up to the community to ensure quality support for their elders:
- Social support: a key element for a better quality of life
Ask anyone, and they would choose companionship over isolation any day of the year. This is especially true for elders since their social interaction is significantly reduced due to personal loss and physical illness. With a proper support system in place, vulnerability from psychological problems is notably avoided. Even though family members offer primary support to ageing elders, at times, it becomes difficult to spend quality time together due to tight schedules and physical challenges. Hiring professional help could be the answer to all worries, whether for emotional support or physical care.
- Social support enhances physical health
The positive effects of social support can enhance the elders’ outlook on life, and they can enjoy their golden years with optimism. The optimistic perspective impacts profoundly on their physical health and, in turn, their mental health carrying them away from a life of grief and despondency. Apart from perceived social care, professional home care can also help the elderly with their daily life activities to give their life a semblance of routine and maintain some independence over their lives.
- Social support improves the sense of self-worth
Loss of independence is enough to make anyone feel unimportant, but with the elderly, those feelings are enhanced exponentially. They think that due to their limited abilities, they’re no longer contributing to anything in life. Professional social care pays extra attention to such emotional needs and makes sure that they’re involved in the decision-making process of everyday life. A sense of self-worth is essential to lead a meaningful life, thereby improving the quality of life.
- Social support creates opportunities to be active members of society
With improved health conditions, elders are able to take part in society actively. They can participate in many activities that reduce their chances of being isolated, and the community recognises them as a vital element of society. Their insights into life are invaluable, and by paying attention to their emotional needs, a vital asset can be established that brings numerous advantages to society as a whole. This not only works in their favour but also for their families and the youth.
Social support is a fundamental factor that is central to the human experience. Throughout their lives, humans seek our companionship and support that includes communication, friendships, love, caring, and acceptance. The senior years are hard to navigate, but the added stress of isolation makes them unbearable. As a society, social care services can be utilised to give these golden years the attention they deserve. Let’s come together and help our elders in a way they’re entitled to!
Thanks to medical advancements, many seniors are fortunate enough to enjoy living independently well into their golden years. However, they eventually do reach a point where they need domestic care to help around the house. When this happens suddenly due to an accident or illness, your elderly loved one experiences change that alters their capability to tackle daily responsibilities. Even though it may seem like an inevitable step in life, there are negative feelings surrounding this situation. Fortunately, hiring an in-home caregiver has many incredible benefits that will improve the quality of life for your ageing loved one.
- Emotional support
Ageing is an unforgiving aspect of life that leaves us with little to look forward to. Combined with ailments and lack of people around for emotional support, it increases the chances of stress and depression in elders. It’s a fact that a healthy mental state can increase longevity while being lonely and bored causes one to deteriorate rapidly. Professional domiciliary care staff makes it a point to create a cheerful environment as they help seniors with their chores. Sharing a laugh and presence of support goes a long way in helping your loved ones thrive.
- Preventative care
Most often, when one is not trained in this field, it is quite common to overlook mild symptoms that develop into serious illness down the road. However, a professional caregiver knows what to look for and recognises signs long before they escalate to the point of no return. They can help with scheduling doctor’s appointments and get them there safely.
- Medication management
With advancing age comes increasing medication that becomes harder to keep track of day by day. Some seniors also experience memory loss and find it challenging to take medicines on time. Domestic care can develop a medication plan with the input of your loved one so that no medicine is ever missed. Keeping track of medication through dispensers and logs is a creative way to manage medication and keep a record.
- Provides support to family caregivers
Family caregivers are often caring for their ageing loved ones initially, and they try to do it all. However, this plan is short-lived since they need to go about their own lives as well, and taking care of elders is a serious commitment to increasing demands as time goes by. Domiciliary care staff can provide a much-needed respite to family caregivers that can be anything from a few hours to staying overnight, depending on subjective requirements. Families should opt for in-home care since they have additional responsibilities and need a break from the overwhelming demands of taking care of an elder.
- Other reasons
Many changes are going on with an ageing body, making daily routine activities increasingly challenging, like personal hygiene. Keeping up appearances is crucial for a healthy mental state and to avoid any physical discomfort caused by an unkempt lifestyle. Expert domestic help can help with daily activities helping your loved looking fresh and clean always.
Professional help also assesses the surroundings to remove any fall-risks such as slippery rugs or adding a non-skid mat in the bathtub. Fall injuries are prevalent amongst the senior population, but that can be easily avoided by hiring the best.
If your senior loved one needs domiciliary care, then make sure you hire the best because anything less than perfect is not worth it. Only the top-notch caregiver facility will be able to provide your ageing loved one with the care they deserve and inspire your confidence to trust them to their job exceptionally well.
Caring for someone suffering from dementia or Alzheimer’s is a constant challenge that takes a toll on the physical and mental health of a caregiver. It is essential that the caregivers have regular breaks or have some semblance of their own life, which could mean hiring help. Several families don’t hire help due to reasons we’ll look into below, along with the benefits of home care and when to hire them.
Reasons people avoid hiring help
Take a look at some of the reasons that may have been stopping you from hiring help to take care of an ageing loved one with dementia.
Cost: money is always a primary concern with such services.
Logistics: many times, the in-home help needs supervision, which means you don’t get the break you deserved. Finding suitable help while worrying about aggravating their aged loved ones is also another pressing concern which makes people think twice about hiring help.
Family conflicts: whenever these decisions need to be made, it takes a team to hash out all details and reach a verdict. This process is bound to see some conflict, whether it’s about financial issues or the patient has ‘fired’ everyone hired for dementia home care.
When is it time to hire help?
- Delay of residential care
With care at home services, you can delay hospitalisation or placement in residential care for your loved ones. Even if they hired help comes in twice a week, it can offer immense support, and the need to move a loved one to a care facility is significantly reduced. It can also avoid caregiver burnout and enhance the quality of at-home care.
- Quality care
Even though caregivers love their ailing elders, they are not expertly trained to provide professional-level care. Without expert home care, dementia patients miss out on necessary medical care, various emergency rooms, or hospitals. They are also at profound risk of abuse and neglect when the caregivers are not capable of providing the support they need.
- When your mental health is suffering
One of the more obvious signs of needing home care is becoming irritable, feeling consistently sad or hopeless, or feeling like you don’t have a life of your own. Finding the right balance with at-home care for dementia patients could give you more breathing room while allowing professional medical support for your loved one.
Many caregivers are not young themselves and taking care of an ageing parent that involves tasks such as getting in and out of the bathtub or out of bed and into a chair, are physically demanding. These scenarios are enormous fall risks meaning in case anything happens to you; your loved one will be placed in residential care. This makes hiring help all the more crucial and should have been done yesterday!
- When you want a break
There’s no cause to feel guilt for living your life or taking a break. Recharging your batteries means that you’ll be excited to take better care of your loved ones.
- For your own health
If you find yourself feeling tired or getting sick, it’s your body’s way of telling you to take a time-out. With expert dementia home care, it’s better to bring them earlier rather than later so that any emergency can be avoided.
All other reasons seem trivial when faced with the alternative of not hiring home care. You will end up saving in the long run when you don’t have to pay hospital bills either for yourself or your loved one. So give yourself a much-earned peace of mind and get expert home help.
There are many aspects to contemplate when deciding on an approach to care for the elderly or loved ones with physical disabilities. Many opt for a nursing home, but in most cases, staying at home is the best scenario for their physical and emotional well-being. These benefits can only be had when their needs are appropriately met with expert home care.
Disabilities are not limited to the elderly but can happen at any age due to accidents, illness, or a genetic condition. Most cases require specialist care, including help with daily rituals such as house chores, cooking, dressing, personal care, bathing, and other life necessities. Selecting a home care provider will be much easier if you understand what services are offered and if those services are suited to the needs of your loved one.
Understanding challenges and capabilities
Many disabilities may require home care, but that depends on the specific disability, which can be physical or cognitive, including:
- Vision and hearing impairment
- Mental health illness
- Autism spectrum disorder
- Physical disabilities
The level of specialist care required for an individual depends on the extent of disability. Some may only require someone to remind them of medication or do some household chores, while others may need more physical care.
Determining the extent of help your family member requires is the first step towards hiring professional care. Most home care providers offer non-medical services that are available 24/7. The trained staff performs vital signs check and medication management for specialised diseases such as diabetes, heart disease, and cancer. Physical disabilities also have specific needs depending on the extent and age of the individual with the care that emphasises the elderly. You can also opt for hospice care that offers support for the patient and the family that performs all personal care needs.
An in-home help providing agency often evaluates to assess the level of care required by the patient so that they can determine if their staff can meet these criteria. There are several guidelines, according to which an elder’s disability is assessed. This process also helps the family understand the level of care that is needed for a disabled loved one as well.
The individual is observed based on his/her ability to manage five core activities of daily life; those are dressing, feeding, using the toilet, bathing, and moving from bed to chair. There are several other tasks used for additional evaluation, such as cooking, taking medication, housework, grocery shopping, and managing money. It may result in limited help, but most often round the clock service is required, especially for physical disabilities.
It is crucial that a caregiver is hired from a reputable agency that has performed all the essential background checks, as well as experience, education, and qualification verification. However, personal compatibility is another factor that cannot be overlooked. This person will be with your loved one most of the time, and it’s essential that they feel safe and comfortable with the in-home help.
The emotional help offered by the in-home assistance is invaluable, which gives the patient a sense of self-worth and independence. In-home help should respect privacy and respect familial relationships while providing the necessary support.
Although you may want to take it upon yourself to take care of your loved ones, most of the times, it is not practical. Specialist care services are there for your convenience, where you can supervise the care provided to your loved one while going about your own life as before.
The thought of hiring home help for a loved one doesn’t come into focus until there is an incident that forces people to face reality. Often, this denial leads to some serious consequences, but it’s imperative not to delude oneself so that traumatic situations can be avoided. Many times, a fall, a stroke or some other injury forces people into crisis mode that causes families to rush into a partnership with the first available home help that does not work out favourably.
Looking for the best agency for your loved one involves time, research, and detailed conversations about home care services. Care connections can offer support according to every family’s individual needs, but the right choice is different for everyone. So by using the following three steps, you can narrow down your options and find home help that is ideal for your loved one’s needs.
The first obvious choice for any research is, of course, the internet, and searching for home care is no different. But before limitless options blind you, you should have a detailed discussion with your loved one and decide what level of home help is needed for them to remain safely at home. Ask questions and make a list of the requirements so that when you do find someone appropriate, you can check items off your list to be assured of their suitability. Do they need a little help with grocery shopping and household chores? Do they need advanced help like with hygiene rituals and medication? Once these are hashed out, you can start searching through key phrases that would put you on the right track for finding an experienced and reputable care agency. These may include:
- Home help
- Personal care
- Social care
- Domestic care
- Dementia home care
However, it’s not as easy as clicking on the first result that appears. Gather a few names, do online research to get basic information but digging deeper will give you valuable insights into their services and work ethic. Read online reviews, consider awards and certificates, anything that will provide you with an idea about the type of work they’re doing.
- Personal referrals
A personal referral from friends or family can make a huge difference in finding a trusted home help partner agency for your loved ones. Ask your colleagues, extended family, friends, and neighbours for recommendations. They may have gone through this experience, and their feedback could be the thing that’ll guide you into landing the right choice. Ask your family doctor and get their advice about home care agencies. Since they’re in the field, they may point you towards someone who works closely in this industry and can be your guiding light in this challenging journey. If your loved one suffers from a medical condition, then asking for recommendations from professionals associated with that condition will also help. Care connection offers specialised care for people with certain conditions and realises the commitment it takes when it comes to such a situation.
- Interview your top choices
Set up interviews with your top picks as this will give you another chance to confirm which home help provider is the best for you. The following topics could get you started:
- Background checks of staff
- Training and competency
Choosing to get home help is not an easy decision, and the added pressure of selecting the right one is added stress. But the above 3-step process will help you narrow down your choices and inspire confidence in your choice since the fundamental goal of both parties is the welfare of your loved one.